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Cash flow improvement solutions for universities

Benefits

  • Improved cash flow
  • Reduced debt write off
  • Professional debt recovery service that protects your brand
  • Real time view of forecast cash flow
  • Dedicated account management and resources
  • High level of customer service
  • International expertise and language skills

Early arrears collection and debt recovery

*** Breaking news: Octempo:RM launches Credit Protect - essential protection for universities against commercial bad debt - read more... ***

 

We provide UK and international debt collection and debt recovery services to a wide range of universities and student accommodation providers in the UK, from small colleges right the way through to red brick universities. We cover student debts, accommodation debt and also commercial debt. All services are provided on a transparent no-collect, no-fee basis.


Services include:


  • • Undertaking early arrears collection in our name to avoid the need for full debt recovery activity. This is a highly cost effective option and also brings cash in sooner by engaging us earlier in the cycle
  • • Acting as a specialist debt collection agency in our name, for both UK and international debt, to get those debts paid
  • • Managing the entire legal recovery process should it be necessary – again UK and international - typically on a no win/no fee basis
  • • Octempo Online, our innovative online debt placement tool geared specifically to the corporate debt collection needs of universities
  • • Undertaking debtor trace activity for both the UK and overseas. Our in-house tracing software gives us significant cost advantages over our competitors


We have direct experience of supporting clients in the higher education and student accommodation sectors. We provide solutions tailored for each individual client and we offer dedicated resources to work on your account so your debtors always speak with the same highly professional people. This allows our debt recovery staff to build the relationship with your debtors - increasing the chance of securing payment and also making sure your brand and reputation is protected.


And our results back up our approach. Collection averages for Octempo over the last six months have been 48% for UK student/accommodation debt and over 35% for international student/accommodation debt.


Our solutions also give you access to cutting edge software and an industry-leading real-time information portal, accessed via the click of a mouse. Configuring the service is easy - you just send us a data file or place a debt online and we do the rest.


Reducing debt write off, improving cash flow and exceeding the expectations of our clients drives our business. As a result we love to talk about what we do. Email us at Sales@Octempo.com, request a call back or phone us on 0845 680 8845. All initial consultations are free and with no obligation.

 

 

Web portal demo    Go

Web Portal demo

Client testimonial

"We initially placed a trial file with Octempo in January 2010 and were quickly impressed with the professional way they went about setting up the service. That professionalism was evident in the work as well as Octempo quickly delivered strong collections performance that was far better than our existing provider. We decided to pass all the collections work to Octempo and they have achieved c. 40% recovery for us – almost double what we were getting before. The debt upload facility and online reporting makes monitoring really simple as well."

"Outsourcing our debt collection was a big step for us. Finding a supplier who could deliver good collection performance whilst not prejudicing the reputation of the university was key, and we found that in Octempo. They have also helped us improve our own internal procedures around credit risk and credit control and they are a valued partner in our cash management activities "